In Canada, we partnered with Telus to modernize their end-of-life solutions for phones and other devices registering on the network at a national scale. We were engaged to design a new architecture based not only on existing requirements, but also on additional needs we identified to align with Telus’ long-term goals.
The solution was implemented in Terraform, ensuring disaster recovery readiness, auditability, and strong configuration management to prevent drift. However, we eventually discovered that some of Telus’ requirements exceeded the native capabilities of Google Cloud Platform (GCP). To bridge this gap, Don Milligan developed a novel custom solution that had not previously been attempted within the organization.
Telus convened technical teams from across the country to evaluate the design. While previous attempts at solving the problem had relied on less resilient approaches, our solution was recognized for delivering true high availability. This approach ultimately gained support over older, less robust alternatives and is now functioning within the production network.
Beyond the core architecture, we also resolved several vendor bug incidents related to RedHat, which were critical blockers to the project. By identifying root causes of outages during testing, we gave Telus the assurance they needed to move forward with confidence.
The project was a success, both technically and organizationally. At its conclusion, Don Milligan received a formal letter of recommendation from Telus, recognizing the unique value and reliability of the solutions delivered.
Areas of interest: Kubernetes Engine, Apigee, F5, Compute Engine, Assured Workloads, Cloud SQL, Instance Groups, Terraformer, Terraform, APIs, Information Security, Toronto, Solutions Architecture, Cloud Engineers.
